Ts and Cs

Guarantee

We want you to be totally satisfied with your purchase. So if by any chance you wish to return an item, you can do so within 14 days of receipt of your product for exchange or a credit store voucher. . We do not offer refunds so please choose carefully and if you need any advice on products or believe any items to be faulty, please contact us at +6126251749 or email janetryon1@gmail.com.

Disclaimer

We make every effort to provide true and accurate colours for our products listed on our website. Individual computers and monitor settings vary. We cannot guarantee the colour(s) viewed on ones monitor will be an exact match to the actual material colours delivered. 

Returns Policy

Should you wish to return an item, please ensure that they are returned complete, in perfect condition, unused, unwashed and in the original packaging. We will not exchange or offer a credit note on items that are not in perfect condition or have been used or washed.

If you do wish to return your item, send it to our US returns Address @

2400 D Street Sacramento, CA 95816, United States.

We suggest you obtain proof of posting as we do not accept responsibility for parcels lost in transit. 

Free Delivery WORLDWIDE!

Estimated Delivery Times

After placing your order you will receive an email confirmation from Paypal containing your order details within a few minutes of ordering.

We will attempt to send your goods within 1 working day from the date of order. If for any reason we are unable to, we will contact you by email. You will receive your fouta within two weeks of ordering.

International Deliveries

We welcome overseas orders and are happy to ship around the globe. Overseas deliveries may be subject to local import duties and taxes which remain the responsibility of the customer. FocalPointHome will not be liable for any duties, taxes or customs charged placed on the goods at the point of import.